Refund policy

We have a 30-day return policy, which means you have 30 days from the purchase date.

Returns accepted for 30 daysTo be eligible for a return, your item must be in the same condition that you received it, unused, and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start a return, you can contact us at info@gaddonaturals.com. 

Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at info@gaddonaturals.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned. Unfortunately, we cannot accept returns on sale items or gift cards.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return. You’ll be automatically refunded on your original payment method within 5 business days. Please remember it can take some time for your bank or credit card company to process and post the refund. 

Bulk Items
•    Returns accepted within 30 days
•    35% restocking fee on all bulk items
•    Sale items are not accepted for return or exchange.